NextFour (“we”, “us”, or “our”) is committed to protecting your personal information in accordance with the Protection of Personal Information Act, 2013 (POPIA) of South Africa. This Privacy Policy explains how we collect, use, store, and protect your data when you visit www.nextfour.co.za.
1. Who We Are
NextFour is a digital marketing and technology agency based in Gqeberha (Port Elizabeth), Eastern Cape, South Africa.
For privacy-related queries, contact us at: info@nextfour.co.za
2. What Information We Collect
We may collect the following personal information:
- Name and contact details (when you submit an enquiry via our contact form)
- Email address (if you sign up for communications from us)
- Usage data and analytics (via cookies and third-party tools such as Google Analytics)
- Technical data such as IP address, browser type, and device information
3. How We Use Your Information
We use your personal information to:
- Respond to enquiries and provide our services
- Improve our website and user experience
- Send relevant business communications (only with your consent)
- Comply with legal obligations
4. Legal Basis for Processing
We process your personal information based on:
- Your consent (e.g., submitting a contact form)
- Legitimate interests in operating and improving our business
- Legal obligations under applicable South African law
5. Data Sharing
We do not sell your personal information. We may share data with trusted third-party service providers (such as hosting, analytics, or email platforms) strictly for the purpose of delivering our services. These providers are contractually obligated to protect your data.
6. Data Retention
We retain your personal information only for as long as necessary to fulfil the purpose for which it was collected, or as required by law. Contact form submissions are retained for a maximum of 24 months.
7. Your Rights Under POPIA
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Object to the processing of your information
- Request deletion of your information (subject to legal obligations)
- Lodge a complaint with the Information Regulator of South Africa
To exercise any of these rights, contact us at: info@nextfour.co.za
8. Data Security
We implement reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, or misuse. However, no method of transmission over the internet is 100% secure.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies independently.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of the website after changes constitutes acceptance of the updated policy.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us at info@nextfour.co.za.